Privacy policy.

VACKLE is a sports-partner dating service operated by Entinova Pty Ltd (“VACKLE”, “we”, “us”). We are the data controller for the personal information described in this policy. You can reach us any time at support@vackle.com.

Account information: your email address, or the basic profile details supplied by Google when you sign in with Google.

Profile information: your display name, date of birth (used only to confirm you are 18 or older), gender and gender preference, city, chosen sports, profile photo and additional photos you upload.

Location: if you grant permission, your approximate device coordinates. We use them only to calculate how far away other members are, and we never show your exact coordinates to anyone. You can turn location off at any time in your device settings or clear it from your profile.

Content you create: photos, voice messages and text messages you send through the app.

Subscription information: whether you hold an active VACKLE Plus subscription, the plan you chose, and its renewal date. Card details are handled entirely by Stripe, Apple or Google — we never see or store your card number.

Technical information: device type, app version, push notification token, and basic logs used to keep the service secure and working.

To create and operate your account and show you daily matches.

To display approximate distance between you and other members.

To deliver messages, photos and voice notes to the people you match with.

To send push notifications about matches, likes and messages, where you have allowed them.

To process subscriptions and provide the features included in VACKLE Plus.

To review reports, detect fraud and fake accounts, and keep the community safe.

To meet legal obligations.

Other signed-in members can see your profile: your name, age, city, sports, photos and approximate distance. They cannot see your email address, date of birth or coordinates.

We do not sell your personal information, and we do not share it for advertising purposes.

We use trusted service providers to run VACKLE: Supabase (database, authentication and file storage), Stripe (web payments), RevenueCat together with Apple and Google (in-app subscriptions), and Cloudflare (hosting and security). They process data only on our instructions.

We may disclose information where required by law or to protect someone from serious harm.

Photos and voice messages are stored in private storage that requires authentication; nothing is publicly listed on the internet.

Access to your data is restricted by row-level security rules so members can only reach the records they are entitled to.

We keep your data for as long as your account is active. When you delete your account we permanently remove your profile, photos, voice messages and chats within 30 days, except records we must keep for tax or legal reasons.

You can access, correct or update your profile at any time in the app.

You can revoke camera, photo, microphone, location or notification permissions in your device settings.

You can request a copy of your data, or ask us to delete your account, by emailing support@vackle.com from your registered address with the subject "Delete my account".

Depending on where you live, you may also have the right to object to processing or to complain to your local data protection authority.

VACKLE is strictly for adults aged 18 and over. We verify date of birth at sign-up and remove any account we believe belongs to a minor.

If we make a material change we will update the date at the top of this page and, where appropriate, notify you in the app before the change takes effect.